FAQs

We value communication with our customers because it is the foundation of building a good working relationship. In the early stages of cooperation, we will first have detailed two-way communication with you to understand your needs and determine the product direction and marketing strategy. We will also provide appropriate advice to help customers make the best decisions. Ruihua has a professional team that leads the industry and can meet the needs of customers in 360 degrees.

Ruihua is a professional supplier of production solutions for a variety of skincare products. We provide ODM formula design and brand development, as well as OEM professional manufacturing and small batch manufacturing services to meet the diverse needs of our customers. In addition, we also provide a variety of customized manufacturing services, such as regulatory consulting, certification application, product inspection, and product PIF registration consultation.

The basic shipping quantity of Ruihua is 1,000 ea as a general rule, but this may be adjusted depending on the product type, such as ingredients and capacity. We will provide services from small batches to automated mass production based on your needs and initial budget. Due to the limitations of the production method, please contact us for further discussion on details such as minimum quantity and price.

Yes, the production of bulk products is similar to the general OEM process, but bulk products are shipped in large packaging.

Ruihua attaches great importance to the quality of the products we produce. In order to allow customers to make a more accurate assessment, we will provide samples for customers to test. Before sampling, we will charge a certain sampling fee. You can make up to 2 changes during this period. Usually, our sampling time is about 1-2 weeks, but the specific time will also depend on the difficulty of the product.

Ruihua is very happy to provide customized formulas or ingredients for customers. When customers raise their needs, we will follow the relevant inspection procedures to ensure the safety and quality of the formula or ingredients. We can use the formula and ingredients specified by the customer, and we can also provide other relevant choices and suggestions to meet the customer’s needs and expectations.

Although it is not possible to further understand the brand, grade, concentration, and authenticity of each ingredient from the ingredient list, we can refer to the ingredient list and provide corresponding samples based on the characteristics of the actual product, such as scent, texture, and efficacy, to create a product with a quality that is as close to or even better than the original product.

Of course, you can. In order to ensure that the ingredients you provide are compliant with regulations, stable, reliable, and safe, Ruihua will first conduct an evaluation to confirm that the ingredient meets the international naming system for cosmetic ingredients (INCI), the material safety data sheet (MSDS), and the product specification inspection report (COA) at the time of shipment. This can not only avoid the legal risks brought by improper addition of ingredients, but also ensure the safety and health of consumers after using the product.

Of course, you can. However, since bottles of different materials have different compatibility characteristics, we need to ask you to provide bottles for compatibility testing after the order is confirmed. This can avoid problems such as the packaging cannot be used or affect the product quality, and ensure the excellent quality of your product.

Ruihua is a legal skincare manufacturing plant. For general skincare products that do not contain drug ingredients, brands only need to register their products on the website of the Ministry of Health and Welfare. We will provide factory and product information for customers to enter. If you have any questions or need assistance, we are also happy to provide further consulting services.

The delivery time may vary depending on the product process and complexity. Generally speaking, the delivery time is approximately 45 to 60 working days (excluding holidays) from the expiration date of the raw materials and packaging materials after the formula is confirmed. We will strive to ensure the maximum quality and efficiency of delivery within a reasonable time frame.

Serum OEM is the process of outsourcing the manufacturing of serum products for skincare brands to specialized manufacturers. These manufacturers have the production equipment and expertise to produce high-quality serum products according to the brand’s needs.

SGS is a globally recognized testing and certification organization that ensures product quality and compliance. ISO 22716 is the International Cosmetic Good Manufacturing Practices (GMP) that is recognized by international regulatory bodies. These tests and certifications ensure that your serum OEM products meet high standards and are trustworthy. SGS offers a wide range of testing services, from heavy metal testing to product cleanliness testing, to ensure product safety.

Ruihua Biotech’s serum OEM service allows brands to focus on product development and marketing, while eliminating the cost and difficulty of establishing their own production facilities and handling production processes. Ruihua Biotech has 25 years of experience in production, ensuring product quality and safety.

The process of serum OEM includes the following stages: raw material procurement, formulation, production, quality inspection, packaging, and delivery. Ruihua Biotech will ensure that each step meets quality standards and safety regulations according to the brand’s requirements.

Yes, private label serums are typically customizable to meet the needs of different brands. Ruihua Biotech will customize serum products that meet the brand’s characteristics based on the brand’s formula, ingredient requirements, and effect requirements.

Outsourcing the production of serums can help brands save on production costs and time, while ensuring high product quality and safety. Ruihua Biotech has professional technology and experience, providing a full range of outsourcing services, from formulation to production and packaging, simplifying the brand’s production process.

We offer a variety of serum OEM/ODM solutions, including: collagen serum, moisturizing serum, whitening serum, anti-aging serum, repair serum, firming serum, anti-acne serum, and exfoliating serum.

Yes, OEM/ODM of serums is typically suitable for various types of serum products, including moisturizing serums, anti-aging serums, whitening serums (e.g., masks, toners), and more. Ruihua Biotechnology customizes various types of serum products based on different functional requirements and ingredient characteristics.

Yes, OEM/ODM of serums is an ideal choice for new startup brands. New brands often have limited resources, and opting for contract manufacturing can save on equipment investment and technical training costs, allowing them to focus on brand promotion and marketing.